FAQs
what services do you offer?
We offer a wide range of IT support services, including technical troubleshooting, hardware and software installation, network setup and configuration, cybersecurity solutions, data backup and recovery, and more. FAQs
Do you provide on-site support?
Yes at Karma Techs
We offer both remote and on-site support services. Depending on the nature of the issue, we can remotely troubleshoot and resolve many issues. We are local in Pacific Pines so we can visit you.
Do you offer ongoing maintenance plans?
Yes.
We offer customizable maintenance plans tailored to your business needs. These plans include regular system updates, security patches, performance optimization, and proactive monitoring to prevent issues before they occur.
What are your billing and pricing policies?
Our billing and pricing policies vary depending on the services provided and the terms of our agreement. We offer competitive pricing and transparent billing practices, with options for Fixed price job, On-site hourly rates, project-based fees, or monthly service plans.
Do you offer cloud services or migration assistance?
Yes
We offer cloud services, including Microsoft 365, Sharepoint, Onedrive, Google Workspace, Google Drive, Dropbox, backup, and migration assistance. Whether you’re looking to transition to the cloud or optimize your existing cloud infrastructure, our team can help you leverage the benefits of cloud computing securely and efficiently.